This is one of the essential life lessons of Dale Carnegie’s that everyone should remember.
Goodness gracious, he sure had a lot them, several of which were included in today’s Copyblogger post by Andrew Schrage.
I still remember listening to the audiobook of “How to Win Friends and Influence People” during a drive from Miami to Jacksonville. I’m not sure I’ve ever learned more from a book. (And it’s time to make another pass through it.)
As for names … I’m terrible at them. It’s one of my flaws as a human being.